9/19/2023 0 Comments Zara return policyYou can find out more info about the new Zara returns policy here. “Remember that you must bring the items you wish to return to your nearest drop point within 30 days from the shipping date of your purchase, before the return period expires”. “When doing a return request, if your order contains a large HOME item, we will ask you to get in touch with us in order to complete a home return for you. To send the package, follow the instructions on the return label and take it to any of the indicated courier drop points. In your email, you will receive the same number of return labels as boxes you are set to return. There are no exceptions for online purchases. But this will be only at the store and only if it’s available. If you have returned an item purchased in-store, the refund will be made with the same method of payment used for the purchase. If you don’t have a receipt, they give an even exchange. The items must also be in brand-new, perfect condition. As long as you have the original receipt, you’ll get a refund as a store credit. In general, Zara requires that most items be returned along with the receipt within 30 days. “You can return items from different orders in the same shipment. The only time Zara will accept a return after 30 days is for in-store purchases. If you wish to be refunded in cash, you may also request your refund in any of our stores. For orders paid by cash on delivery, the refund will be made by bank transfer once payment confirmation has been received. “If you made your purchase as a guest: Request a refund by clicking on the link that appears in any of the emails we have sent you about your order. When you return an online purchase, you will receive a refund of your order in the same payment method you used for the purchase. “If you have purchased as a registered user: you can request the return from the Returns section. “Returns of orders placed from onwards will have a cost of 1.95 EUR, that will be deducted from the refunded amount. ![]() “You can return your order at any Zara store free of charge in the same market/region where you made the purchase The items must have all their labels and be in perfect condition The Zara notice reads: “You have 30 days from the shipping date of your order to return your purchase from. While customers can still return their orders to Zara stores for free - once you present the valid receipt - you can no longer drop your return to a local post office or drop off point free of charge. You must make the return in the same market/region where you made the purchase. Zara returns policy: All the returns or exchanges to Zara are possible within the time limit of 30 days from the date of purchase. The items need to be in their original condition and with all their labels. Purchase at a store: you have 30 days from the purchase date. The new Zara store in Liffey Valley opened yesterday and it's full of new high tech changes - even introducing self service checkouts. The return must be handled within the established period: Online purchase: you have 30 days from the shipment date of your order.
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